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Waiting Times - Episode 36

How do you improve waiting times for patients? Having long waiting times creates stress for GPs and can be a source of patient complaints. Logistics and operations management specialist, Professor Ken Klassen of Canada's Brock University, discusses strategies for improving GP waiting times with The Good GP.
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About the Podcast

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The Good GP
The Good GP, the education podcast for busy GPs

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About your hosts

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Tim Koh

Dr Tim Koh is a Perth-based GP with over 20 years of experience and a strong focus on GP education and evidence-based practice. He provides practical insights and advice on key topics in primary care.
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Krystyna de Lange

Dr Krystyna de Lange is a GP with nine years of experience, specialising in Aboriginal and Torres Strait Islander health, women’s health, and chronic disease management. She delivers practical insights and fosters engaging discussions on essential health topics.
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Sean Stevens

Dr Sean Stevens is a GP with 27 years of experience, recognised for his expertise in medical education and innovation. He has contributed to over 60 episodes, sharing valuable insights to promote quality care in general practice.