Preparing for Assignment of Benefit Changes in Bulk Billing

In this episode of The Good GP, Dr Sean Stevens speaks with Dr Ramya Raman, RACGP Vice-President, GP and practice owner, and Jessica White, Chief Technology Officer at Best Practice Software, about recent government changes to the assignment of benefits process and what it means for general practice.

Dr Ramya Raman discusses how the RACGP successfully advocated for an extension of the verbal consent period for assignment of benefit until 30 June 2027, following concerns raised by GPs around the country. This extension allows practices more time to adapt to new workflows and technology requirements without disrupting patient care. The enduring assignment process, especially significant for aged care and frequent care patients, is also highlighted as a practical improvement.

Jessica White provides practical advice for managing the transition, recommending that practices begin preparations early rather than waiting until the new deadline. They talked about engaging with software vendors, mapping and updating current workflows, refining billing processes, and prioritising staff and patient education.

Listeners are encouraged to stay informed through reliable sources and to use the transition period to prepare thoughtfully for upcoming changes.

Links & Resources:

• RACGP: https://www.racgp.org.au/advocacy/advocacy-resources/assignment-of-benefit-and-signature-requirements
• Department of Health: https://www.health.gov.au/resources/publications/assignment-of-medicare-benefits-for-bulk-billing-frequently-asked-questions?language=en
• Medical Director: https://www.telstrahealth.com/updates-to-telstra-health-products-to-meet-medicare-assignment-of-benefit-changes/
• Zedmed: https://help.zedmed.com.au/help/create-an-eclipse-invoice

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